Last updated: April 28, 2026
These Terms & Conditions apply to purchases made on molsvintagegallery.com.
By placing an order, you agree to these Terms & Conditions.
1. Seller information
MolsVintageGalleryEU
CVR: 31320259
Address: Bykrogen 12, 8420, Knebel, Denmark
Email: contact@molsvintagegallery.com
Website: molsvintagegallery.com
2. Products
Mols Vintage Gallery sells original vintage and second-hand artworks sourced mainly from Scandinavia and Europe.
Most items are one-of-a-kind. This means that only one piece is available unless clearly stated otherwise.
Because our items are vintage or pre-owned, normal age-related wear may be present. We describe visible condition issues as clearly as possible in the product description and photos. Please review all photos, dimensions, and condition notes before placing an order.
Frames, glass, backing, hanging wire, nails, and similar parts may show signs of age or previous use.
3. Prices
All prices are shown in the currency selected on the website.
Prices include applicable taxes unless otherwise stated. Shipping costs are shown before checkout and added to the order total before payment.
For certain vintage and second-hand artworks, VAT may be handled under the Danish margin scheme for second-hand goods. If this applies, VAT is not shown as deductible VAT.
4. Payment
We accept payment by the payment methods shown at checkout.
Card payments are processed securely by our payment provider. We do not store your full card details.
If a payment is authorised at checkout, the final payment capture will normally take place when the order is ready to be shipped or handed to the carrier.
5. Order confirmation
After placing an order, you will receive an order confirmation by email.
If you notice an error in your order details, please contact us as soon as possible.
An order is subject to availability. Since our products are one-of-a-kind, there may be rare cases where an item has already sold elsewhere before the stock has updated. If this happens, we will contact you and refund the order.
6. Shipping and delivery
Orders are shipped from Denmark.
We ship to the countries shown at checkout.
Estimated delivery times and shipping prices are shown during checkout. Delivery times are estimates and may vary depending on destination, carrier, customs processing, and seasonal delays.
If we become aware that an order cannot be shipped within the stated delivery time, we will contact you as soon as possible.
7. International orders, customs and import fees
Mols Vintage Gallery is based in Denmark and ships to selected international destinations, including the EU, the United States, Canada, and other countries shown at checkout.
For orders shipped outside the EU, the customer is responsible for any customs duties, import taxes, handling fees, brokerage fees, or other local charges required by the destination country.
These charges are not included in the product price or shipping price unless explicitly stated at checkout.
We cannot control or predict customs charges. If your country charges import duties, taxes, or fees, these must be paid by you as the importer.
If an international parcel is refused because of unpaid customs duties, taxes, or import fees, any refund may be reduced by the original shipping cost, return shipping cost, carrier fees, and any other costs charged to us.
8. Damaged parcels
If your parcel arrives visibly damaged, please take photos of the packaging before opening it.
If the item itself is damaged, contact us as soon as possible at contact@molsvintagegallery.com. Please include your order number and clear photos of the packaging and item.
Please keep the original packaging until the issue has been resolved, as it may be needed for the shipping claim.
9. Right of withdrawal for EU/EEA customers
EU/EEA consumers normally have a 14-day right of withdrawal when shopping online.
The withdrawal period starts on the day you receive the item.
To use your right of withdrawal, you must notify us within 14 days of receiving the item. You can do this through our return request form or by contacting us by email.
Return request form: Returns & Refunds
Email: contact@molsvintagegallery.com
After notifying us, you have 14 days to send the item back.
10. Returns for customers outside the EU/EEA
For customers outside the EU/EEA, including the United States and Canada, we offer a 14-day return policy unless local law gives you stronger rights.
To return an item, you must contact us within 14 days of receiving the order and send the item back within 14 days after notifying us.
The customer pays return shipping unless the item is defective, damaged, or incorrectly sent.
Original customs duties, import taxes, brokerage fees, and local handling charges are not refunded by Mols Vintage Gallery. You may be able to apply for a refund of import charges from your local customs authority, depending on your country’s rules.
11. Returning an item
Returned items must be packed securely and returned in the same condition as received.
You are responsible for the item until it reaches us. We recommend using a tracked shipping method and keeping your receipt.
The customer pays the cost of return shipping unless the item is defective, damaged, or incorrectly sent.
We do not accept parcels sent cash on delivery or parcels sent to parcel shops without prior agreement.
12. Refunds
When you withdraw from a purchase or return an item under our return policy, we refund the price of the returned item.
For full returns from EU/EEA customers, we also refund the original standard delivery cost. Additional delivery costs are not refunded if you chose a more expensive delivery option than our standard delivery.
For partial returns, we refund the price of the returned item or items. Original shipping costs are normally not refunded for partial returns unless required by law or agreed with us.
We may withhold the refund until we have received the returned item or until you have provided documentation that the item has been sent back.
Refunds are normally issued to the original payment method used for the order.
Bank transfer refunds are only used if a refund to the original payment method is not possible, or if this is specifically agreed with you.
13. Reduced value
You may inspect the item in the same way as you would in a physical shop.
If the item has been handled beyond what is necessary to inspect its nature, characteristics, and condition, and this causes a reduction in value, we may deduct that reduction from the refund.
14. Complaints and defects
If there is a problem with your item, please contact us as soon as possible.
Consumers may have statutory complaint rights depending on where they live.
Because our products are vintage and second-hand, signs of age, previous use, minor wear, older frames, old backing, small marks, or similar condition details are not considered defects if they were shown in the photos, described in the product text, or are normal for vintage artworks.
If your complaint is justified, we will offer an appropriate solution depending on the situation. This may include a repair, price reduction, refund, or another reasonable solution.
15. Product safety and use
Our items are vintage or pre-owned artworks intended for decorative use.
They are not toys and should be handled, stored, and mounted securely. Older frames, glass, nails, hanging wire, backing, and other components may be fragile or show signs of age.
Please ensure that artworks are mounted safely and kept away from children where relevant.
16. Personal data
We process personal data in connection with orders, delivery, payment, customer support, returns, refunds, complaints, and legal or accounting obligations.
You can read more in our Privacy Policy: Privacy Policy
17. Cookies
Our website uses cookies and similar technologies.
Necessary cookies are used to make the webshop work, including cart, checkout, login, security, and cookie preference functions.
Optional cookies, such as analytics or marketing cookies, are only used according to your cookie choices.
You can read more in our Cookie Policy: Cookie Policy
You can change your cookie preferences at any time using the Cookie Settings button on the website.
18. Governing law
These Terms & Conditions are governed by Danish law, unless mandatory consumer protection rules in your country give you stronger rights.
If a dispute cannot be resolved directly between you and Mols Vintage Gallery, you may be able to contact your local consumer authority, European Consumer Centre, or another relevant complaints body.
Please contact us first before submitting a complaint elsewhere, so we have a chance to resolve the issue directly.