Last updated: April 28, 2026
This Privacy Policy explains how Mols Vintage Gallery collects, uses, stores, and protects personal data.
1. Data controller
Mols Vintage Gallery is responsible for the processing of personal data on this website.
MolsVintageGalleryEU
CVR: 31320259
Address: Bykrogen 12, 8420, Knebel, Denmark
Email: contact@molsvintagegallery.com
Website: molsvintagegallery.com
2. Personal data we collect
We may collect and process the following personal data:
- Name
- Email address
- Billing address
- Shipping address
- Phone number, if provided
- Order details
- Payment status
- Customer account details
- Messages sent through forms or email
- Return and refund information
- Bank details, only if needed for a manual refund
- IP address
- Cookie and consent information
- Technical data about your device, browser, and website use
3. Why we process personal data
We process personal data for the following purposes:
- To process and deliver orders
- To accept payment
- To send order confirmations and customer service messages
- To handle returns, refunds, complaints, and damaged parcels
- To create and manage customer accounts
- To respond to contact form messages and emails
- To comply with accounting, tax, and legal obligations
- To prevent fraud and improve website security
- To improve the website and shopping experience
- To send newsletters, only if you have subscribed
- To measure website and marketing performance, according to your cookie choices
4. Legal basis
We process personal data based on one or more of the following legal bases:
- Contract: when processing is necessary to complete your order, deliver your item, manage payment, or provide customer service.
- Legal obligation: when we must keep records for accounting, tax, consumer law, or other legal purposes.
- Consent: when you subscribe to our newsletter or accept optional cookies.
- Legitimate interest: when we process data for security, fraud prevention, basic business administration, or responding to customer inquiries.
5. Payment information
Payments are handled by our payment provider.
We do not store your full card details. Payment information is processed securely by the payment provider used at checkout.
6. Shipping and customs information
We share necessary delivery information with shipping providers so your order can be delivered.
This may include your name, address, email address, phone number, and order or shipment details.
If your order is shipped internationally, including to the United States, Canada, or another country outside the EU, your information may be used for customs documentation and international delivery handling.
7. Returns and refunds
If you submit a return or refund request, we process the information needed to handle the request.
If a refund can be issued to the original payment method, we normally use that method.
If a bank transfer is necessary, we may ask for bank details. These details are used only to process the refund and are not used for any other purpose.
8. Contact forms and emails
When you contact us through a form or by email, we process the information you provide so we can respond to your message.
If you upload photos, for example in connection with a damaged parcel or return request, we use those photos only to assess and handle the case.
9. Customer accounts
If you create a customer account, we process the information needed to create and manage the account.
This may include your name, email address, addresses, login information, and order history.
You can contact us if you want help with your account or want to request deletion of account information, unless we need to keep certain information for legal, accounting, or dispute-related reasons.
10. Newsletter
If you subscribe to our newsletter, we process your email address and consent information.
You can unsubscribe at any time by using the unsubscribe link in the newsletter or by contacting us.
Newsletter consent is separate from accepting our Terms & Conditions.
11. Cookies and analytics
We use cookies and similar technologies on the website.
Necessary cookies are used to make the webshop work.
Optional cookies, such as statistics and marketing cookies, are only used according to your cookie choices.
You can read more in our Cookie Policy: Cookie Policy
12. Who we share data with
We may share personal data with trusted service providers when necessary.
This may include:
- Website hosting provider
- WordPress and WooCommerce service providers
- Payment provider
- Shipping provider
- Email provider
- Accounting or bookkeeping systems
- Newsletter provider
- Analytics provider
- Marketing platforms, if used and consented to
- IT and security providers
- Public authorities, if required by law
We only share the data necessary for the relevant purpose.
13. Transfers outside the EU/EEA
Some service providers may process personal data outside the EU/EEA.
Where this happens, we aim to ensure that appropriate safeguards are in place, such as EU Standard Contractual Clauses or other legally accepted transfer mechanisms.
14. How long we keep personal data
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.
Order and accounting information is normally kept for the period required by Danish bookkeeping and tax rules.
Customer service, return, and complaint information is kept for as long as necessary to handle the case and document the outcome.
Newsletter data is kept until you unsubscribe or withdraw your consent.
Cookie consent records are kept according to the settings of our cookie consent system.
15. Your rights
You have rights under data protection law.
Depending on the situation, you may have the right to:
- Access the personal data we process about you
- Correct inaccurate personal data
- Request deletion of personal data
- Restrict processing
- Object to processing
- Receive a copy of your data
- Withdraw consent where processing is based on consent
To use your rights, contact us at contact@molsvintagegallery.com.
We may need to verify your identity before responding.
16. Complaints about personal data
If you are unhappy with how we process your personal data, please contact us first.
You also have the right to complain to the Danish Data Protection Agency, Datatilsynet.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.